If there is a storage space available that meets your specific storage needs, you can move in anytime between 6am-10pm.
No, we rent on a month-to-month basis unless the customer requests otherwise.
All of our stores have a variety of moving equipment varying from flatbed carts to appliance dollies.
Yes, we sell 3 to 4 sizes of boxes at each location. We also sell a large variety of packing/moving supplies, including mattress & furniture covers, bubble wrap & packing paper, & dish packing kits.
No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours.
All contracts are month-to-month. However, we would appreciate a 5 day notice before you move out. Please leave your lock off of the unit to signal that you have moved out. Locked units will continue to pay rent.
You can always transfer your property to a smaller or larger space whenever the spaces are available. There is no charge for this.
You can either use our Size Guide on our website or call our manager for assistance. You may also visit our Display Unit at 8233 Yankee Woods Dr to view sizes 5x10 up to 10x30. It's open from 6am-10pm.
Our facilities are all equipped with video cameras with digital recording devices. All of our stores also have keypad entry gates at the front of their properties so only customers have access to the storage area. The storage areas are also completely fenced in around the perimeter. The driveways are lighted for your safety at night. Also, most of our properties have on-site residents.
Cash, Check, Money Order, Visa, MasterCard, American Express, and Discover.
You can either use our Size Guide on our website or call our manager for assistance.
Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.
You will provide your own lock for the storage space, so you are the only one with keys and access to the space. We require the use of circular disc locks. You may purchase one from us or bring your own.
You can make your monthly payment in person, via mail, or on our website. We also offer the convenience of automatic deductions from your credit or debit card.
We require a government-issued photo ID (example: driver’s license, state ID, or passport).
Please browse these answers to some of the most frequently asked self storage questions. We have put together this list in an effort to serve you with the best self storage experience possible.
If you are unsure about how best to pack your self storage unit, please check out our collection of storage tips and tricks. We also have put together a size guide to help you find the perfect fit to store your belongings.
If you have questions not answered here, please feel free to contact our team! We are always ready to answer your questions and respond to your concerns at Big Red Self Storage.